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We are excited to launch an updated version of ARIES/Dispatch user interface! This page outlines the major changes coming to the product and provides a side by side comparison of the changes. Feedback on the changes is much appreciated and can be sent to our helpdesk by emailing partnersupport@autura helpdesk@autura.com.
Autura is providing a new “front-end” to ARIES Dispatch. This update does not change the way the system processes or stores information. Our goal is to continue to provide the latest technology available and consistently iterating to make your experience better.
Specifically, here are some significant benefits of the new user interface:
Updated, configurable homepage views for active tow requests, alerts, and more. Personalize/Select the columns to be shown in the active tow table and rearrange the order.
Convenient Search bar to locate an active tow using tow number, driver name, tow location, vehicle make, or vehicle color
Enhance your focus with dedicated page for all active alerts (both agency chat alerts and time/status alerts)
View all active tows in the new Google mapping experience.
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