ARIES Dispatch Overview

  • The Recipe for requesting a tow comprises the 4 W’s: Who, What, Why, & Where.

    • Who is requesting the tow,

    • What kind of vehicle is it for and equip needed to remove it,

    • Why is it being towed and

    • Where is it located?

  • The video below shows the Zero to Dispatch workflow in action complete from the eyes of a Dispatcher and the interaction with the Tow Service Provider is included. This is a rare look at real-time interaction between the person requesting the tow and the tow driver/company.

 

Dispatch 00 - Autura Zero to Dispatch (Web) Promo video teaser.mp4